Original spare parts from SENNEBOGEN
Our Spare Parts service can be reached between 7 am and 5 pm during business hours under
Tel. +49 (0)9421 540 277
Fax +49 (0)9421 40 811
Our Emergency service can be reached daily between 5 pm and 10 pm under
Tel. +49 (0)172 840 34 62
Always ready to deliver
With well over 20,000 spare parts in stock, we secure an up-to-date supply of spare parts past the end of the series, with a high degree of readiness to deliver.
Shortest possible lead time
Our lead times are the shortest possible due to our automated order acceptance and query system that operates directly via the Sennebogen Dealer Information Centre (DIC), and our highly qualified technical and commercial contacts.
Established transport network
With certification to AEO-F planned from 2013, we meet the highest safety standards and thus guarantee the fastest possible transport of goods worldwide. Authorization for immediate delivery, including export deliveries, and in cooperation with selected certified haulage contractors and logistics services providers, ensures the shortest and most economic transport times under any circumstances.
Proactive organization and planning
We manage the warehousing, logistics floor space and capacities of our Spare Parts Centre on an ongoing basis in accordance with the expected spare parts need. Employees are always trained and encouraged to meet tomorrow's requirements.
Stocking to meet expected spare parts needs is already planned in the prototype phase, at the beginning of the life cycle of our products, and matched to customer needs.
Flexibility and closeness to the customer
We achieve the highest degree of flexibility and closeness to the customer through our daily availability, including availability outside normal business hours, and in cooperation with a worldwide network of dealers and service partners. By doing so, we also ensure an indirect supply of spare parts in cases of need.
